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Help Center

A complete guide to using eWasl, with answers to the most common questions to make your journey easier.

Getting started

  • How do I get started with eWasl?
  • How do I connect my social accounts?
  • What are the first steps after signing up?

Scheduling & posting

  • How do I schedule a post?
  • Can I edit a scheduled post?
  • How does auto-publish work?

Analytics

  • How do I view content analytics?
  • Which metrics are available?
  • How do I export reports?

Frequently asked questions

Answers to the most common questions about eWasl

What is eWasl and how does it help me?

eWasl is a complete platform to manage and schedule content across every social platform from one place. It saves you time by letting you schedule posts days or weeks ahead, and analyze content performance to find the best times to post. Example: schedule a full week of Instagram and Twitter posts in one session, then track analytics from a single dashboard.

Which platforms are supported?

We support every major platform: Facebook, Instagram, X/Twitter, LinkedIn, YouTube, TikTok, Threads, Pinterest — with more coming. You can connect multiple accounts per platform and manage them all from one dashboard via OAuth.

Is my data secure?

We use HTTPS, encrypted stored platform tokens, and membership and permission checks. Data needed for publishing or generation goes to the services used for that action. For details about data, providers and retention, see the privacy policy.

How does the AI work?

It helps you draft professional posts by picking the platform, goal, and dialect (MSA, Saudi, Egyptian, Gulf, Levantine), then generating ready-to-publish content. You also get suggestions for the best posting times based on your audience activity.

Can I cancel any time?

Yes. Cancellation is instant from account settings — no extra fees, no long-term commitments. You keep access until the end of the paid period and can export your data before the subscription ends.

Account and connection security

We use HTTPS for the website, server-side encryption for stored access tokens, and workspace-permission checks. Platforms that support it use OAuth authorization. You can disconnect accounts and revoke access.

Can't find what you're looking for?

Our support team is ready to help with any question you have.

Technical support

Get instant help directly from our team

Contact us

Email

We respond in under 24 business hours

support@ewasl.com