Question 1

What is eWasl?

Accepted Answer

eWasl is the first social scheduling platform built natively for Arabic content. Posting, scheduling, analytics, and an Arabic-fluent AI assistant across 8 platforms: Instagram, TikTok, X/Twitter, LinkedIn, Facebook, YouTube, Threads, and Pinterest.

Question 2

Is there a free trial?

Accepted Answer

Yes — a full 7-day free trial. We collect your card at signup to activate the subscription, but you won't be charged during the trial. Cancel any time before it ends to avoid being billed, and we back every plan with a 30-day money-back guarantee.

Question 3

How many accounts can I connect?

Accepted Answer

Basic supports up to 5 accounts. Professional up to 25. Enterprise is unlimited. Switch plans any time.

Question 4

Do I need technical experience?

Accepted Answer

Not at all. Setup takes two minutes: sign up, click Connect Account, approve. We handle the rest. For developers, we ship a REST API and MCP server for programmatic control.

Question 5

How does the AI assistant write Arabic?

Accepted Answer

We trained our models on millions of Arabic posts — it understands MSA, Saudi, Emirati, Egyptian, and Levantine dialects. Pick the dialect in writing settings and it stays consistent.

Question 6

What is AI Studio?

Accepted Answer

AI Studio (coming soon) is one workspace combining image, video, text, and translation generation. You'll get early access automatically when it ships.

Question 7

Are my posts used to train external models?

Accepted Answer

No. Your posts and data are exclusively yours. We don't share them with OpenAI or anyone else for training. They're stored on GDPR + SOC 2 compliant infrastructure.

Question 8

What is the marketing copilot?

Accepted Answer

An AI assistant that reads your real ads data and answers questions in Arabic or English. Currently in private beta. Part of Ads Manager (coming soon).

Question 9

Which platforms are supported today?

Accepted Answer

Instagram (Business + Creator), TikTok, X/Twitter, LinkedIn (personal + company), Facebook (Pages + Groups), YouTube, Threads, and Pinterest. Snapchat, Bluesky, and Mastodon are coming soon.

Question 10

Do you support Reels and Stories?

Accepted Answer

Yes. We support Instagram Reels and Stories, YouTube Shorts, TikTok videos, and every native content format with platform-specific settings.

Question 11

Can I publish the same post with different settings per platform?

Accepted Answer

Yes. After drafting, you can customize copy per platform, edit hashtags, add tags, or swap the image — all in the same scheduling task.

Question 12

Can I cancel any time?

Accepted Answer

Yes. Instant cancellation from billing settings, no questions asked. You keep your paid plan until the end of the current billing period.

Question 13

Which payment methods do you accept?

Accepted Answer

Credit cards (Visa, Mastercard, Amex), Apple Pay, and Stripe Link. Monthly and annual billing are available (annual saves 20%). All plans are billed in USD.

Question 14

Do you offer refunds?

Accepted Answer

Yes — full refund within 14 days of subscription if you're not satisfied. Email support@ewasl.com.

Question 15

What happens when my free trial ends?

Accepted Answer

You're notified 3 days in advance. If you don't pick a plan, the account moves to the limited free tier (scheduled posts won't publish, but your data stays intact).

Question 16

How is my data protected?

Accepted Answer

AES-256 at rest, TLS 1.3 in transit, OAuth 2.0 per platform, and quarterly third-party security audits. Compliant with GDPR, SOC 2 Type II, and ISO 27001.

Question 17

Where is my data stored?

Accepted Answer

Vercel and Supabase data centers in the EU (Frankfurt). We hold data per transparent retention windows and you can request a full deletion any time.

Question 18

Are you publishing on my behalf?

Accepted Answer

We act only as a publishing intermediary. Passwords are never shared with us — we use each platform's official OAuth and you can revoke access from that platform at any time.

Question 19

Do you have a REST API?

Accepted Answer

Yes. A complete v1 REST API covering posts, scheduling, analytics, and media. Docs at docs.ewasl.com. Included in Professional and above.

Question 20

What is MCP?

Accepted Answer

Model Context Protocol — an open standard that connects AI assistants (Claude, ChatGPT, Cursor) to external tools like eWasl. Ask your assistant to post, schedule, or analyze — no code required.

Question 21

Do you support OpenClaw?

Accepted Answer

Yes — eWasl is optimized for OpenClaw. Your autonomous agent can post, schedule, and monitor performance from a single message. See the OpenClaw page for details.

Question 22

Are there ready-made agents?

Accepted Answer

Yes. We ship agents for autopost, content repurposing, daily reports, and monitoring. See the Agents page for details.

Everything you need to know

Getting started

AI features

Platforms & integrations

Pricing & billing

Security & privacy

For developers & API

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